Updated May 2022.
ONTARIO RESIDENTS (INCLUDING HAMILTON)
$12 shipping in Ontario for orders up to $150
free Canada Post Expedited shipping
For local Hamilton residents, we encourage you to choose local delivery ($8 fee) or curbside pickup (free). Canada Post is very busy with an increased number of parcels, and local pick-up or delivery is the fastest way to get your yarn and cast on!
LOCAL CONTACTLESS DELIVERY
For those in the Hamilton area we are offering the following options:
- FREE Curbside Pickup Tuesday-Sunday, 10:30am-5:00pm
- Local delivery for small fee ($8 / min. order $40). Delivery is available within a 6.5km radius of our store — we deliver to Dundas, Hamilton Mountain, and the lower city. We do not deliver to Stoney Creek, Aldershot, Waterdown, or Burlington, sorry! If we are unable to deliver to your address, we will contact you before sending your order though Canada Post.
$18 Canada Post Expedited Shipping for orders up to $250
$250+ free Canada Post Expedited shipping
U.S. Residents (excluding Alaska and Hawaii):
Flat rate $18 US Small Packets Air
Please email us at firstname.lastname@example.org
or call 905-393-5976 to speak to us on Tuesday-Sunday 10:30am-5:00pm
A note on magazines:
We'd like to offer a better rate when shipping single magazine copies, but we cannot guarantee it at the time of ordering. If you wish to pay a lower shipping rate for a single magazine order, please leave a note in the 'Special Instructions' box at time of checkout. If your magazine parcel weighs under 500 grams, and we can ship by Regular Oversized Lettermail, then we will charge you a $5 magazine flat rate instead. Please note there is NO TRACKING on on Regular Oversized Lettermail. IF YOUR PARCEL QUALIFIES, WE WILL REIMBURSE YOU THE AMOUNT OF $7 via Paypal.
Our total processing time for orders is 3 business days.
When you place an order with us, we fulfill the item and create a shipping label fairly quickly, and you'll receive a tracking number as soon as we fulfill the item. However, please keep in mind your package can take some time before it's received and processed by Canada Post, especially if you placed your order just before or on the weekend. So please don't fret if you don't see any activity right away when you check your tracking number, it just means Canada Post isn't open yet.