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Call
905-393-5976
Contact
info@handknityarnstudio.ca
Store info

Curbside Pickup Only

See Covid Shop Update

for hours

Directions

144 James St North

Hamilton, Ontario

144 James St North

Hamilton, Ontario

Curbside Pickup Only

See Covid Shop Update

for hours

Shipping Info

Update: December 1st, 2020
As of December 1st, we have updated our Shipping and Local Delivery Policy. Orders over $120 in Ontario ship for free; $250 and over for the rest of Canada. We have updated our Local Delivery rate to $6 on minimum orders of $40.  
The City of Hamilton is now under a Red Zone. While we can allow customers to shop, we will limit exposure by maintaining social distancing as much as possible. Appointments are strongly encouraged so that we limit the potential of exposure to our staff and customers as much as possible. 
The Ontario Government has permitted businesses with street-front entrances to open as of Saturday, May 16, and with Phase 2 in effect, we will now be allowing customers in the shop, by appointment only, with a 2 person max. per appointment.

Due to COVID-19, we are now offering reduced shipping rates, and FREE shipping with minimum purchase.


ONTARIO RESIDENTS (INCLUDING HAMILTON)

Up to $120 for $10 shipping in Ontario
$120+ for free shipping in Ontario

For local Hamilton residents, we encourage you to choose local delivery ($6 fee) or curbside pickup (free)


LOCAL CONTACTLESS DELIVERY

For those in the Hamilton area we are offering the following options:
FREE Curbside Pickup Tuesday to Saturday between 11am-4pm
Local delivery for small fee ($6 / min. order $40)  - if we are unable to deliver to your address, we will contact you before sending your order though Canada Post.


SHIPPING FEES

Canadian Residents
Up to $250 orders - $12 Canada Post Expedited Shipping
$250+ orders - FREE Canada Post Expedited Shipping

U.S. Residents (excluding Alaska and Hawaii): 

Flat rate $18 US Small Packets Air

QUESTIONS?

Please email us at handknityarnstudio@gmail.com
or call 905-393-5976 Tuesday to Saturday 11-4pm.
Stay safe!

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We'd like to offer a better rate when shipping single magazine copies, but we cannot guarantee it at the time of ordering. If you wish to pay a lower shipping rate for a single magazine order, please leave a note in the 'Special Instructions' box at time of checkout. If your magazine parcel weighs under 500 grams, and we can ship by Regular Oversized Lettermail, then we will charge you a $5 magazine flat rate instead. Please note there is NO TRACKING on on Regular Oversized Lettermail. IF YOUR PARCEL QUALIFIES, WE WILL REIMBURSE YOU THE AMOUNT OF $7 via Paypal.

Our total processing time for orders is 3 business days.
When you place an order with us, we fulfill the item and create a shipping label fairly quickly, and you'll receive a tracking number as soon as we fulfill the item. However, please keep in mind your package can take some time before it's received and processed by Canada Post, especially if you placed your order just before or on the weekend. So please don't fret if you don't see any activity right away when you check your tracking number, it just means Canada Post isn't open yet.